FAQs

You Asked, We Answered

Just like our products, we strive to be completely transparent in our process. That’s why we’ve taken the liberty of including some of the questions that our customers tend to ask us. Take a look below, and please reach out to us if anything is left unclear.

Do you offer international shipping?

Not at this time. We are looking into this option.

What are your payment options?

Currently you can use your debit or credit card. And you also have the option to pay over time with Karma and affirm

What is your return policy?

Return and Refund Policy

At Proactive Fit Health, your wellbeing is our top priority. We strive to provide the highest quality products and services to support your health journey. Below are our policies regarding returns and refunds:

Infoceuticals
Infoceuticals can be returned through Energy 4 Life (also known as NES Health). We are happy to assist you in processing your return.
Plant Nutritives
Plant Nutritives are non-refundable. However, exchanges may be offered where applicable. Please contact us for further assistance.
Health Scans
Health Scans are non-refundable.
Private Consultations
Private Consultations are non-refundable.

We value your feedback and are committed to continuously improving our services and products to meet your needs. Please let us know how we can better serve you to ensure you achieve your desired results.